Support for every device in your home or office

Our certified technicians diagnose and repair hardware and software problems, install new equipment and keep everything maintained, remotely or onsite.

PCs and laptops

Whether it is a home laptop or the office desktop, our technicians find the cause and fix it, remotely where possible and onsite when the hardware needs attention.

  • Slow start-ups and general sluggishness
  • Crashes, freezes and error screens
  • Failed or stuck updates
  • Hardware faults such as screens, keyboards, batteries and drives
  • Memory and storage upgrades
  • Back-up set-up for your files

Tablets

Get your tablet working the way you expect, with your accounts, apps and other devices all talking to each other.

  • Set-up and account sign-in
  • Apps that will not open or keep closing
  • System updates
  • Syncing email, contacts and calendars
  • Connecting to Wi-Fi and printers

Printers and scanners

From a new printer out of the box to one that has suddenly gone offline, we get printing and scanning working again.

  • Installing new printers and scanners
  • Drivers and software set-up
  • Printer shows as offline or not found
  • Stuck print queues and error codes
  • Wireless and network printing
  • Scanning to your computer or email

Wi-Fi and networks

Reliable connections at home and in the office, with every device able to reach the internet, the printer and shared files.

  • Router and Wi-Fi set-up
  • Weak signal and dropping connections
  • Adding new devices to the network
  • Shared printers and drives
  • Small office network set-up

Servers

Small business servers installed, configured and looked after, so your team can keep working without interruption.

  • Server installation and configuration
  • User accounts and access
  • Regular health checks and maintenance
  • Checking that back-ups are running

Anti-virus and firewall

We clean up infected computers and put the right protection in place to keep them clean.

  • Virus and malware removal
  • Removing unwanted pop-ups and browser changes
  • Installing and renewing security software
  • Firewall set-up and configuration
  • Security check-ups

Software

Operating systems and everyday applications installed, configured and working properly.

  • Operating system installation and reinstallation
  • Application installation and set-up
  • Email account set-up
  • Error messages and troubleshooting
  • Software updates

Reach a technician your way

Every plan lets you choose how you contact us, so you can get help in the way that suits the problem.

  • Phone support

    Talk the problem through with a technician who walks you to a fix.

  • Chat support

    Message a technician and share screenshots as you go.

  • Email support

    Send the details when it suits you and we reply with a fix or a plan.

  • Ticket support

    Log an issue and track it until it is resolved and closed.

  • Remote web support

    With your permission, a technician connects to your screen and fixes the problem while you watch.

  • Onsite engineer

    When the fix needs hands on the hardware, an engineer visits your home or office.

Equipment supply and set-up

Need something new? We supply the equipment, install it and set it up to work with everything else you use.

  • Laptops
  • Desktop PCs
  • Printers
  • Scanners
  • Anti-virus software
  • Advice before you buy

    Tell us what you need the equipment for and we will suggest options that suit your work and budget.

  • Set up and ready to use

    We install drivers, connect it to your network and check everything works before we finish.

  • Ask about equipment

Something not working right now?

A technician is available now, day or night. Call for the fastest help or email us the details.