Home Products Covered


Hardware

Supported Hardware :-

  • Desktop PCs
  • Laptops
  • Video Cards
  • Sound Cards
  • Ethernet Cards
  • Internal CD/DVD Readers
  • Internal CD/DVD Writers
  • Internal IDE Hard Drives


Support Provided for :-

  • Basic installation
  • Standard System setup
  • Peripheral reinstallation
  • Standard Peripheral setup
  • Troubleshooting
  • Basic functionality


Supported Networking Devices :-

  • Dial –up modems
  • DSL/cable modem connectivity
  • Ethernet cards and adapter
  • 10/100 mbps
  • Wireless network components
  • 802.11x (Wi-Fi), connectivity only


Support Provided for :-

  • Reinstallation and standard set-up
  • Basic configuration to setup a workgroup based network
  • Wireless device lights turn on
  • Verify network connectivity

Operating Systems

Supported Operating Systems :-

  • Windows XP Professional
  • Windows XP Home
  • Windows Millennium
  • Windows 2000 Professional
  • Windows 98 Second Edition


Support Provided for :-

  • System requirements for installation
  • Reinstallation
  • Upgrades
  • Troubleshooting
  • Performance optimization

Software

Supported Software :-

  • Microsoft Office
  • Microsoft Word
  • Microsoft Encarta
  • Microsoft Excel
  • Microsoft Power Point
  • Microsoft Access
  • Microsoft Outlook
  • Microsoft Outlook Express
  • Microsoft Visio
  • Microsoft NetMeeting
  • Microsoft Media Player
  • Microsoft Works
  • Adobe Acrobat Reader
  • Eudora Mail
  • Macromedia Shockwave Player
  • Macromedia Flash Player
  • Netscape Communicator
  • Nero Burning
  • RealPlayer
  • Roxio Easy CD/DVD Creator
  • Symantec WinFax Pro


Support Provided for :-

  • System requirements for installation
  • Reinstallation and standard set-up
  • Basic configuration and Functionality
  • Troubleshooting


Supported Anti-Virus software :-

  • eTrust EZ Antivirus
  • Symantec Norton Antivirus
  • McAfee VirusScan
  • Grisoft AVG Professional Single Edition
  • Trend Micro PC-Cillin


Support Provided for :-

  • Reinstallation/Un-installing
  • Standard Upgrade
  • Running a Virus scan
  • Removal of threats found, subject to having access to the said
  • files and the capabilities of antivirus software


Supported Anti-Spyware software :-

  • eTrust PestPatrol
  • Ad-Aware
  • Spybot


Support Provided for:-

  • Reinstallation/Un-installing
  • standard Upgrade
  • Running a Spyware scan
  • Removal of threats found, subject to having access to the said
  • files and the capabilities of anti-spyware software

Peripheral

  • External CD/DVD ROM
  • External CD/DVD Writer
  • Zip Drives
  • Printers
  • Scanners


Support Provided for :-

  • Verifying Installation
  • Standard configuration and setup
  • Troubleshooting
  • Basic functionality

    Note :-
  1. The troubleshooting services exclude any physical configuration and repair of hardware.
  2. Support will be limited for products registered at the time of subscription. Products added after the registration date are not included in the support
  3. Microsoft Windows, Internet Explorer and other Microsoft products referenced herein are either trademarks or registered trademarks of Microsoft Corporation.
  4. Netscape products referenced herein are registered trademarks of Netscape Communications Corporation in the U.S. and other countries.
  5. All other trademarks are the property of their respective owners.

Just select the service that fits your needs and leave the rest to us.

Home Plan

£ 29 /month

3PCs and 2 Mobile Devices Unlimited Support


Unlimited access to technical experts:
24/7 X 365 days


Remote assistance


Multiple brands of computers, software and peripherals


Renew for just £ 300/ year

ORDER NOW

Business Plan

£ 49 /month

7PCs Unlimited Support


Unlimited access to technical experts:
24/7 X 365 days


Remote assistance


Multiple brands of computers, software and peripherals


Renew for just £ 500/ year

ORDER NOW

Enterprise Plan

£ 99 /month

15PCs Unlimited Support


Unlimited access to technical experts:
24/7 X 365 days


Remote assistance


Multiple brands of computers, software and peripherals


Renew for just £ 999/ year

ORDER NOW

Just select the service that fits your needs and leave the rest to us.

Start Now!